Who this covers
This policy applies to this website, run for Junk Dunk (“Junk Dunk”, “we”, “us”), a junk removal business in Melbourne, FL, serving Brevard County. The site is built and hosted for Junk Dunk by its web provider, Hively Automation LLC (“Hively”).
What we collect
We collect what you choose to send, plus simple site measurement. A request gives us your name and phone number, your email if you include it, the address or area of the pickup, the kind of job, anything you type in the details and any photos you attach, and the page it was sent from. If you call (321) 604-1285, the phone company logs your number and the time. For measurement, the site counts page views and taps on its call buttons, noting the page, the site that referred you, a rough device type and a random id your browser holds for that one visit. Our web host keeps standard server logs, which include IP address and browser type.
What we do not do
There is no Google Analytics, no advertising pixel, no session recording and no other third-party tracker on this site, and it doesn't set tracking cookies. We don't sell personal information or build advertising profiles.
Who receives your request
Your request goes to Junk Dunk, through Hively, which runs the forms and passes each request on so Junk Dunk can get back to you about the job. Hively uses it only to provide that service to Junk Dunk. Otherwise the only ones who see it are the providers that keep the site running (the web host and the technology behind the forms), and each uses it only to provide that service. The site's font is served from this site itself. The map on the home page loads from cdnjs (Cloudflare) and OpenStreetMap’s tile servers, which see your IP address like any web request. We also share information where the law requires it.
Calls and texts
Sending a request means you agree that Junk Dunk may contact you by call or text about your request. Consent is not a condition of any purchase. Message frequency varies and message and data rates may apply. To opt out, reply STOP to any text; reply HELP for help. We never share your mobile number or your text-message opt-in with third parties or affiliates for their marketing.
Photos
We use the photos you send only to understand the job and work out a price, and we won't publish a photo of your property or your things. Ask and we'll delete them.
How long we keep it
Requests are kept for as long as quoting and doing the job and keeping our records requires. If you ask us to delete your information we will, unless a law says we have to keep it.
Your choices
You may ask to see what we hold about you, to have it corrected or to have it deleted. Call (321) 604-1285 and tell us it's a privacy request. Before acting on it, we'll confirm who you are.
Children
This site is meant for adults arranging a pickup, and we don't knowingly collect information from children under 13.
Security and changes
We take reasonable care to protect what you send, but no website is perfectly secure. When this policy changes, the updated version is posted here with a new date at the top.
Illustration
Free quote
Show us the pile
Text photos and the town straight to our phone, or use the short form. Either way the quote is free.
(321) 604-1285Free quotes. Text photos of what needs to go straight to our phone and we'll text you a price.